If you're not receiving automatic emails or responses to your support tickets, follow these steps:
Sometimes, our emails may be redirected to your spam or junk folder. If you find any emails from FounderCatalyst there, mark them as "Not Spam" to ensure future messages land in your inbox.
Instead of waiting for an email notification, you can check the status of your support tickets directly on the FounderCatalyst platform. We respond to all inquiries within 24 hours, so you can always find updates there.
By following these steps, you’ll stay informed and never miss important updates!
You can start a funding round in minutes with a free FounderCatalyst account, experiment with our service and see how easy it would be to save time, money, and emotional resources by using FounderCatalyst when raising your next funding round.
You can see a sample of the paperwork we'd generate, invite colleagues to act as investors, and truly experiment with how easy we make it. Then cancel the experiment round when you're ready to start a real one!
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